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We work hard to try and exceed your expectations and are always pleased to receive your feedback - positive or negative we would love to hear from you.

Here are just a few of the comments that we have received recently:

Professional Mortgage Advisers Ltd

Just to say, LOVE the bags, they are being really appreciated by family/friends and …..clients of course!

I will be placing another order next year. You were really efficient, friendly, helpful and fast….just what a client wants, brilliant service all round.

Chris Harding

What wonderful service, my bags have arrived,!!! Thank you so very much.

Floxy Page

Thank you for the wonderful and helpful service as always. 

Westcliff High School for Girls

The bags have just arrived and they look fantastic. Really pleased with them and thank you so much for accommodating the quick turnaround.

Lurgashall Village Shop

Just to say the bags look great, thank you.

Purplejain Illustrator

LOVE my new bags...thankyou!

Minster School York

The bags have arrived and they look fabulous!

Croston Village Festivities Group

The bags arrived yesterday and they're amazing. We've already sold out on pre-orders!

W. Potts & Sons

The bags arrived safely and we absolutely love them. Thank you so much for your fantastic service we will be in touch in the future for more as I’m sure these will sell out fast!

Hanover Communications

Thank you for making this such an easy process!! We do a lot of goody bags and have used various suppliers this year but I’ll certainly be back again.

Gartocharn Primary School

Thank you very much for our order, the bags look fantastic! Looking forward to selling them at our Christmas Fayre tomorrow. Many thanks again!


Your professional service and support along the way has been an enormous help and it has been a pleasure doing business with you.

Anne Bennett

Just a big ‘thankyou’ for your fab service and the lovely jute bags.  I am so impressed with the way in which my Order was handled, just so unusual in this day and age.

The Winter Thistle, Glencoe

The bags arrived yesterday and they're great - they match my studio gallery perfectly! Many thanks.

Hunt & Coombs

Bags arrived today and, as always, look great!

Nature's Pantry

Thank you. I have received the new bags and they are fab.

Ibex Camping

The bags have arrived this morning , they look great. Thank you so much for rushing them through for us.

Norfolk Hideaways

The bags arrived yesterday! Thank you so much for all your help. They are great!!

Bath Concierge

We are so pleased with the bags, they look amazing! We will post them on our Instagram later and tag you guys as we are so happy with them. Thank you for all of your help.

Whitehall School

I just wanted to say thank you for the Jute Bags. They are lovely and people are very interested. Great quality and the logos look great.

The Commonwealth Secretariat

The bags were a real hit, please pass on my thanks to the team. And thanks as well for being such a great team to deal with. The emails were so pleasant and responsive.

Escrick Church

The bags have arrived thank you. They look fantastic. Thank you for all your help

Bowmore Primary School

Our bags arrived and everyone LOVES them!! Selling like hotcakes!

Chinley Primary School PTA

The bags arrived safely yesterday and I checked them out today. They look fab!

North Yorkshire County Council

The bags have landed and they are super. Thank you so very much for all your time and help. 

Your company is lovely and the bags are wonderful.

Auchterhouse Country Sports

Thanks Alison, the bags are amazing. 

Shetland Sheep Society

Thank you for dealing with this order so promptly. It has been a pleasure doing business with you again.

Team Edward Labrador Rescue

Hi Alison, the bags arrived as promised and they are fantastic.Exactly as we ordered and the samples you sent. Many thanks. We have sold around 25% of them already in one post on our Facebook page and online shop :-) 

Virginia Spracklen

Just wanted to say thank you for the excellent service.

Shaftesbury Snowdrops

We have received your bags and are very pleased with them. We especially love the green! Thanks so much.

Bishop David Brown School

Thank you for the bags. We are very pleased with them and have received many compliments. I have no reservations on recommending your company and hope to use your services again.

Graham Hadley, Director. Mary Queen of Scots Enterprises (Kinross) Limited

The diligent, attentive and professional service from the Natural Bag Company in Dundee is a constant reminder to the customer that one is dealing with people of the highest calibre. The home team produces our jute bags, designed to carry bottles of our world famous Mary Queen of Scots Blended Malt Scotch Whisky, which  attract considerable admiration worldwide, as well as our Queen of Scots jute shopping bags. The cool and calm service from Dundee exudes a quiet and unassuming professional confidence in the whole company, which is contagious. It is a pleasure to be counted as a satisfied customer of the company.

Lattice Training

Great. Many thanks for such a good service!!! You’ve been awesome :-)

FloCoe Interiors

The bags have arrived, they’re perfect! Thank you so much.

Halsford Park School

Thank you so much! The bags are fantastic and people are very keen to buy them... 

Bloom From Within

Just a note of thanks for my order, delighted!!

Robertson's The Larder

Just to let you know that the two boxes of our gorgeous bags have arrived and they look wonderful. Thank you so much.

Oyster Moon

The bags arrived and we are so thrilled with them. Thank you again for such great customer service and a fabulous product. 

Karen Darragh

The bags arrived yesterday and are just perfect. Thank you for your help.


The bags are fantastic !!!  We are absolutely delighted with them and the quality.

Rachel Thornton

Yet again I am impressed by your service! The bags arrived this morning and they look great. THANK YOU ALL!

Robert Soevik, Norway

The bags are wonderful. Thank you.

Edinburgh Froebel Network

Bags have arrived and are perfect. They look amazing ...... just what is needed. Thank you so much.

Emms Choice

Hi, I got delivery of my bags and love them!!

Maria Bevan

Hi there, I know you're service is beyond brilliant. Once again many thanks. 

Davis Learning Foundation

They look super! We shall certainly be back for more as our stocks get low. Best wishes, and thanks to you and Simon for such truly excellent service,

St Mary's PCC

Hello Alison. The 100 bags have arrived and are wonderful. Thank you so much.

Diggi and Mo

Thanks Alison, the bags look fantastic! 

Haileybury College

Bags received and are amazing!

Sutton Bonington Farmers' Market

Thank you very much we are all so happy with the bags! Wonderful service.

Burges Salmon

Just wanted to drop you a note to say that the bags have arrived and they’re great! They’ve really gone down well. Thanks so much for your help with this.

Eton College

They are excellent bags and we will probably order more once these have been sold at our event tomorrow.

Mavis Newman-Smart

The bags were delivered yesterday and they look lovely. Thanks for all your help.

Sarah Orford

Just to let you know, we have got the bags!

They are brilliant, exactly what I was hoping for. Thank you so much!! 

Bell Farm Primary School

Thank you so much for the bags. We are very happy with them and they look fantastic.

Bicester Print

Our bags have just arrived and we’re really pleased with them. Many thanks for all your hard work.

Alderley Edge Festival

Hello Alison - bags have arrived! Look great, thank you very much.

Democracy PR

Thank you for the excellent service.

McCall's Organics

We couldn’t be happier with the bags - thank you.

Block & Bottle

Thanks so much. The bags are great and have been selling really well so far!

Weston Underwood

The bags arrived and they look great, as always.

Bishops Caundle Village Store

The bags arrived today and they are excellent, I sold two while unpacking the box!

Thank you for the excellent service

Page's Farm Shop

The bags arrived today and look fabulous, so thankyou.

Abernethy Highland Games

Just opened the parcel of bags, they look great!  Thank you, hope we sell loads!

Farm Gate Farm Shop

Many thanks, what a wonderful service.

Broadway Barn

I just wanted to be in touch to let you know how thrilled we are with the bags. They really do look terrific.

Caliq Software

Our delegate bags have arrived and I am very pleased with the quality and results.

This will be a really good ethical/environment friendly alternative to what the majority are providing and will help to get our message across.  I do not think that anyone will throw these away and hopefully will be kept and re-used with our branding.

Next time we will give you a bit more notice of requirement!

J & J Forster

Just to say thank you for the bags. Everyone loves them and best of all delivered on time as promised. Thank you and a pleasure doing business with you.

Friends of Lymington

Thank you so much for your speedy delivery of our bags yesterday. I am very impressed with them and am sure I will sell them quickly and will need to order more soon! Thanks again for great service.

Hope for Belper

Hi Simon, we were very pleased with the jute bags, our Christmas gift bags looked fantastic. Thanks for the great customer service and for being part of the project.

Closeburn Primary School

Dear Alison, just writing to say how pleased everyone was with the shopping bags. I had ordered a few extras and we managed to sell these too. It was a very simple and easy way to raise funds for the school with a fantastic end product.

Stretton Sugwas CofE School

Just to say that the bags arrived on Friday and they look brilliant! 

Thank you so much. The children and staff are really pleased so thank you for getting them to us so quickly and we will hopefully be ordering some more in 2018!

Nick Johnson

Thank you for the Jute Shopper bags - they arrived exactly on schedule and are much better than the bags we used previously.  Keep up the good work.

Yr Hen LLaethdy Holiday Cottage

Many thanks as ever for your excellent customer service. I am so pleased to have found you!

Cathkin High School

Just to say that the bags arrived – they are GORGEOUS!  Thank you so much for meeting the deadline

Canopy & Stars

Alison, the bags arrived and are absolutely perfect. Thank you so much for your help. My colleagues are also really pleased. It is likely that we will need some more bags in the future - we will definitely come to you first!

Kaighin & Daughter

The bags have arrived safely and we are extremely pleased with them. I would like to take this opportunity to tell you what a positive experience it has been working with you. The customer service that your company give is first class.


Thank you for all your help regarding the bags. I'm sure they will be a great success. It's been a pleasure doing business with you and, hopefully, we can do so in the future.

St Thomas Primary School

Many thanks again for such great service (and patience!) - the bags are fab!

Step It Up Dance

Sorry I haven't had time to email before now, but THANK YOU for our bags, we are absolutely delighted with them!

Hall Baird

The bags have just arrived & there was a sharp intake of very excited breath in the office when the box was opened. They are FAB! We could not be more pleased, thank you.

Premnay Hall

Many thanks for getting the order done so quickly. I would definitely recommend your company. Thanks again x

Thorpe Hall

The bags look fabulous!!!  Thank you very much!! It has been a pleasure!


The bags have now arrived safely and I wanted to let you know how pleased we all are with them. Many thanks for all your help throughout the order process. I’m sure it won’t be long until we’re placing another!

Button and Bow Fancies

Thank you so much for your efficient excellent service. One happy customer!

Great Dunmow

Thanks Alison, brilliant service!

Cat's Eye Carving

My bags are wonderful, thank you very much.

Solo per Te

Thankyou for all your help and excellent customer service

Eton End School

Brilliant customer service as always!

Charles Head

The bags look great! Thank you and your team once again for providing such excellent bags.

Hampshire Collegiate School

Super prompt delivery and a great service. Thank you again.

Ramsbury Pre-School

I would like to say a huge thank you for all your help with the bags. They have arrived safely and on time. Thank you very much for your excellent service.

Grace Adeshina

I would like to say a massive thank you for your help with the Jute bags. I'm really happy with them and the prompt service.

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